We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошее качество, мягкие, яркие, в подарок положили 6 фигурок. Доставка быстрая, 2 недели до Сургута.
perfect ! Verkoper heeft direct de juiste maat verzonden ! Als jij voor jouw kind maat 29 wilt nemen ? Dan zou ik voor laatste maat gaan 12/13. Ze vallen namelijk klein .
Arrived in 20 days and the measurement is correct with Spanish. We 've been given 4 ornaments to put on the clogs. I'll ask xa again when he's not worth it.
Very cool, soft, not worse than croxes. The store put 4 buttons for clogs. Thank you, child is glad
Perfect. As described. You will need at least one size bigger.
Excellent sneakers, soft material, the size approached, even a little on the growth. On the leg 18,5 cm ordered 12 size. The store put as a gift "gibitsy". Thank you
Nice sneakers. Took to the sea. The child wears 30 size, took 12 size sneakers-just right, almost no stock. The sticker with Lego began to peel off, but not critical. In the parcel there were gifts-figures that you can put in holes. I attach a photo of the slippers from the order and original crumbs, but 13 sizes, which are slightly larger than those, what I ordered. I can assume that the original crumbs and sneakers of this company have the same dimensional grid
Very good product and I get home properly. I recommend them to you
All according to the description. Very fast delivery. Recommend
I do not like all the stripes and stickers, but here even I was delighted! The baby is all the more pleased, he fastened himself. Peppu lead to fix not Steel))
Shoes are great! Same wybrałam four characters and yet I received 2 free shipping! Pack future courier in 3 weeks. Very recommend buying these shoes and store, which to me kontaktował was really nice.
Cool slippers) ordered for easy dressing before going to the garden/yard. Funny buttons, but they are not in the culk with the sneakers themselves, but in the culk from the package, so neatly-do not throw out. Leg 15.5 cm, only grew from the 24 th size of shoes, so looked for 26 (so that until the end of summer were exactly)
We are so happy! The slipper is beautiful. Like a picture. Thanks a lot for the gifts!!!! I recommended.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!