We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Simply beautiful! It is tall and very soft. I saw the same on a local site but it was 3x more expensive. So I am very happy with this purchase.
Super grade, highly recommend. Fast delivery.
Perfect, it is equal to description and photos, nice touch and very warm It takes 1 month to arrive but it's worth it
Fast delivery, all as in the description, thank you very much
Envelope synthetics, on a cold summer and a warm late autumn. 60 cm in length. Beautiful. Inside is soft, just for the lyalka. They took it on an extract. Came quickly, in 3 weeks. Packed in a regular bag and on top is just black. Nothing Hurt, the buttons are whole.
Shipping very fast to Poland, super material, all compatible with description
Super product! Very fast delivered to Netherlands, within 2 weeks receive
The article arrived before estimated time, I am very happy with the material. I arrive in perfect condition.
Very cool envelope! The material is like acrylic, but thick, with fur, better than I expected. Recommend!
A pretty envelope, came quickly. Washed in a machine at 40 degrees on a delicate wash, nothing happened to it. And, of course, it's not for the winter. It's synthetics. In general, excellent, in the showroom such for 5 k are sold ..
Exactly as the picture, had slightly larger expected, but produce them very satisfied! Also feels super soft comfy!
It came very quickly to Ivanovo in 17 days. Very cute baby envelope, white color most rich of all color, good fabric, inside soft lining, 70 cm in length in width 39 cm.
Конверт как на фото, все соответствует описанию. Есть несильный запах, но думаю он быстро выветрится.
heerlijke warme zak! groter als verwacht! Super!! En snel aangekomen!
доставка менше місяця компанією міст-експрес. якість хороша,теплий,петлі досить тугі,що добре(зазвичай вони розтягуються,тоді ґудзики не тримаються) дуже м'який,приємний на дотик. є незначний запах,та після прання має зникнути. товаром задоволена, дякую продавцю!
Exacta a la descripción, este si ha llegado y no ha tardado, ahora muy contenta
Конверт мягкий, приятный на ощупь, без запаха. Не зимний максимум на прохладную осень+10/15 Цвет темно синий такой же как на картинке. Заказом довольна
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!