We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P-E-R-F-E-C-T!! Arrived super fast, about two weeks to Israel. I took my child regular size, fits perfectly. Very happy:) thanks!
They fit perfect size shipping 8days. I love them.
Same as in the photo. Warm with hair inside. Good shopping is a tough pinch. But for punctual days they're fine
The store well done at me failed to deliver the index was not correct. I turned to the seller, he quickly responded and indicated the correct index. And the shoes came fast❤Boots are cool bright.
Very nice and warm. Despite being A patent, they look soft and comfortable.
The shipment has arrived very fast, one of the Botas has arrived the sunken toe, I 'd advise the store to put inside the paper boots or something so it doesn't happen anymore, I 've done it so I hope he gets well
Whole beautiful shoes we will only get them almost not to. The opening is very narrow. Daughter wants them so not to do.
It came well protected and took about two weeks. No box. The soles hold well. For the price you have the material is very good. Later on I will value better, but if you hold on a few months I will order others in another color.
They fit the description I recommend ordering one more size as I did to ensure, he's doing great and in 1 week we 've had them at home.
Super beautiful I recommend taking still a size above in safety
Ordered 21.09 Delivered 8.10 Price 31,31 Findings 99/10 I fell in love with these shoes, many people it polecało, so and I the skusiłam. For foot length 16,4 cm wybrałam size 28, according to store insole length is 17,2 cm, whereas wkladka measured przeze me has dlugosc 16,8-16,9 cm, but is OK we troszkę slack. Small minus for it that zostają footprints for shoe as the obetrze outsole with upper shoe
Wygladaja for porządne first walkers, outsole elastic, none brzydkiego odor, shipping to Poland 3tyg.
Super Shoes, size lucky fit. For 18cm stope zamówiłam size 31 and is troszkę slack. Fast delivery for paczkomatu.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!